The problem
Small clinics lose revenue to no-shows and double bookings, and staff spend the day on the phone confirming appointments. Patients want to book at night, from a phone, and see a visit that actually fits their time zone.
Project 05 · Mobile app · Healthtech
Appointments, reminders and video visits for a small clinic network, with no double bookings by design.
Concept project: a design and architecture exercise by the pStack team, not client work. Interface figures are illustrative.
The problem
Small clinics lose revenue to no-shows and double bookings, and staff spend the day on the phone confirming appointments. Patients want to book at night, from a phone, and see a visit that actually fits their time zone.
The system
A mobile app for patients and a web console for staff share one slot engine that understands working hours, buffers and time zones, so a double booking can't be created. Reminders go out by SMS and push. Video visits run over WebRTC. Access is role-based, with an audit trail for sensitive records.
What success looks like
Fewer no-shows from reminders, no double bookings by construction, and staff who see the whole day at a glance. We'd track no-show rate, bookings made outside office hours and time spent on scheduling calls.
ਸਤ ਸ੍ਰੀ ਅਕਾਲSat Sri Akal Let's talk
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